Antonio Bernal

I'm a Program and Project Manager with 17 years at Amazon, including seven years leading global, high-impact programs in large-scale Customer Service environments. I'm currently a Technical Program Manager in PepsiCo's R&D Digital Engineering team.

I specialise in operational programs where technology, operations and processes intersect: aligning senior stakeholders, managing vendor ecosystems, strengthening governance and ways of working, and applying AI and automation to deliver measurable outcomes.

This site highlights selected programs I've led, with a focus on execution under constraint, stakeholder accountability, and scalable delivery models.